Frequently Asked Questions

We offer a full range of property management services including tenant screening, rent collection, maintenance and repairs, property inspections, financial reporting, and legal compliance. Our goal is to make property ownership stress-free and profitable.

We conduct thorough background & credit checks via Tenancy Portal Services on all potential tenants. This includes credit checks, limited criminal history, employment verification, and rental history. Our rigorous screening process ensures that we place reliable and responsible tenants in your property.

Rent is determined based on a comprehensive market analysis. We consider factors such as the location, size, condition of the property, and current market trends to set a competitive yet fair rental price.

Tenants can report maintenance issues through our online portal or by contacting our office directly. We have a network of trusted contractors and vendors who perform repairs promptly and efficiently. Owners are notified of significant repairs, can choose to proceed, additional quotes or manage themselves. All costs are documented and reported.

We handle rent collection and have a automated software that immediately updates tenants on arrears. If a tenant continues to mis rent, we follow a predefined legal process which includes breach notices, mediation or Tenancy Tribunal eviction proceeding. we manage this process on your behalf.

We conduct routine inspections every 12-14 weeks. We provide you with an online link to high-definition pictures and videos, offer preventative maintenance recommendations and provide you with an overall view and comment on how the property is being presented. 

We provide monthly financial reports detailing income and expenses related to your property. Additionally, we offer regular updates about any significant issues, seek approval on tenant changes or renewal of contracts, and maintenance requests. Owners can also access real-time information through our online portal.

Our management fees are competitive and vary based on the standard industry rates. We offer a transparent fee structure with no hidden charges. Please contact us for a customized quote.

You can apply for a rental property by filling out an application form on our website. The application process includes a background check, credit check, and verification of employment and rental history. There are no fee's to pay when applying.